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Surf with U Mobile?

U Mobile launched "Surf with U" recently,i thought i want to introduce this new products al of you,but after reading the reviews from forum,there are numbers of complaint after the products launched from U Mobile users.So i was thinking instead of recommending this product why not we review about broadband service in Malaysia include "Surf with u" I am sure a lot of broadband users like to hear the reviews and opinions .Although I am not a broadband user but i do follow broadband updates about the latest product and service which i am planning to subscribe in future when i need it for business travel.Lets talk about my personal view about broadband service in Malaysia say in Maxis,Celcom, Digi,Izzi and the latest one U-Mobile.I feel that ,sometimes too good to be true,they advertise "You can expect up to 3.6 Mbps" Do they really show you the real speed?Do they really use speedtest to show how fast the download and upload to the customers?I never see any service provider did that,it is because the actual fact is it is only up to 1 Mbps or less,please correct if i am wrong.

U-Mobile-Surf with U features:

It is powered by U Mobile's unique HSDPA-driven high-speed network,based on their network testing ,you can expect best average speeds of 1.8 Mbps and "Theoretical maximum download speeds on HSDPA are up to 3.6Mbps" .

Monthly fee: RM78
Activation: RM50 (8 Day Trial)
Modem:HSDPA modem included


My thoughts:
If i meet any sales person, i will ask "What do you mean "Theoretical maximum speed up to 3.6Mbps?" then which mean practically only up to 1.8Mbps?

**Please take note**

>>The minimum subscription period for the package is 24 months. During the minimum subscription period, you are not allowed to terminate.
>> If you want to terminate the subscription before 24 months,you must pay RM877 comprising 1 month’s charge and the Modem Package charges of RM799 (“Termination Charges”).
>>It is limited to 5GB per month.According to T&C, if you exceed the 5GB allocation U Mobile reserves the right to lower down your bandwidth speed and charge the additional excess usage at our prevailing rates.
>>3G SIM card is NOT included,HSDPA modem only support data only,they depend on Celcom for voice.

I read from recent news stated that "U Mobile had invested “millions” and would continue to invest to build up its network capacity to cover the whole country. Last year Dec,KT Freetel and NTT DoCoMo were jointly investing US$200 million into U Mobile for a joint 33% stake"

My point of view:
Although we heard a lot of complaint from disappointed U Mobile user about the service,but it does not mean that they won't improve in future since they pump so much money on it to expand the service and coverage.I personally suggest that U Mobile should not look for present system support only but they must have a future plan as in "If the numbers of subscriber increase,whether the current system can support massive usage to maintain the connection speed?"This always happen in Malaysia, i am sure you guys have a bad experience on downloading and uploading during night time because bandwidth congested by massive usage.
My Suggestion:
If you would like to subscribe any broadband service in Malaysia, i will suggest that do some research from lowyat.net and mypdacafe before you subscribe, it is because you have to tier up for 24 months contract.It is a long term subscription,choose wisely and use happily.

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"If you have any comment on broadband service,please leave your comment in this post,thanks and enjoy reading."

1 say:

Felex Tan said...

Please feel free to leave your comment if you have any good or bad comment about broadband service